Belinda Jones

Elite Business Solutions, LLC dba Customer Service Training Center
Categories

Greater Detroit

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About

Successful CEO/Owner with multifaceted experience in operations, community engagement, and business growth. Expertise in working within a 100% remote environment with disabled clients to focus on workforce development and job placement across numerous industries. Skilled at providing professional development resources through continual training programs and coaching in areas including digital literacy, customer service, interviewing, and soft skills. Collaborates with teams to manage strategic planning, continuous innovation, and support meeting client needs. 


Built business from the ground up, overseeing all aspects of operations and growth. Provide training and job placement services to individuals with disabilities through a Licensed Proprietary School designation as a vetted vendor with the State of Michigan Rehabilitation Services. Work with various demographics from ages 18 to 80 years old across the entire state of Michigan including non-native English speakers and diverse backgrounds. 

CAREER HIGHLIGHTS

  • Featured in Women for Hire monthly in 2016 based on successes within Customer Service Training Center.
  • Presented “Valuable Workforce Solutions for Persons with Disabilities” at 2021 Recon Summit Convention of New Beginnings and invited to come back in 2022 as a subject matter expert.
  • Developed business model/structure to continually expand territory into other areas.

EXPERTISE


Vocational Rehabilitation Counseling | Community Engagement & Inclusion | Client Relations | Workforce Development Solutions | Team Leadership | Professional Development | Process Improvement | Policy Implementation | Transformational Collaboration | Continuous Innovation | Interdepartmental Communication

Membership Type

MWBE/WBE Certification | 1-Year | Member Rate

MWBE/WBE Certification | 1-Year | Member Rate

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